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ServiceZilla respects and is committed to protecting the privacy of its users. We want to provide a safe, secure user experience. We will use our best efforts to ensure that the information you submit is used only for the purposes identified in our website. This notice explains our online information policies and practices. This notice does not apply to the policies and practices of companies that are not owned or controlled by ServiceZilla.
This notice applies to all information submitted by users to our servicezilla.com website. We may collect personal information such as your name, e-mail address, home address and other information about your project when you register with ServiceZilla (“Personal Information”), or we may collect business information from contractors, professionals and other service providers, such as name of your business, representative, e-mail address, business address and other information about the services you provide when you create a company profile (“Business Information”). The types of Personal and Business Information include the following:
ServiceZilla also automatically receives and records information or our server logs from your browser including your internet protocol (IP) address and cookies. Cookies are small files that your web browser places on your computer’s hard drive. They are used to remember user preferences, tracking visits to understand visitor usage and behavior, and planning for increased loads. Since Cookies identify prior users, ServiceZilla can deliver faster service.
We use the Personal Information you provide when you register, post your job description, post an ad for the required services or when you provide comments about your experience with and the performance of the contractor, professional or other provider of services. Except for your comments, which we may make available to other users of our website, and your job description and ad, which we make available to registered service providers, we do not share this information with outside parties.
We use the Business Information you provide when you complete your company profile and register for our services. This information is made available to our registered users and to those who are interested in the services provided in our website. We do not share this information with outside parties.
These types of information are used solely by ServiceZilla and are never sold or given to third parties for any purpose without your approval. Our credit card transactions are processed by Verisign (http://www.verisign.com/). All information sent to Verisign is in the secure SSL environment, which will protect it against disclosure to third parties. When we receive your registration and related Business Information, it is on an SSL server.
If ServiceZilla decides to change its privacy commitments, we will post those changes here so that you will know what information we gather, how we might use that information, and whether we will disclose it to anyone. ServiceZilla uses reasonable precautions to keep the personal information disclosed to it secure. However, we are not responsible for any breach of security.
You can access all your personally identifiable information that we collect online and maintain from your dashboard. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have other questions or concerns about these privacy policies, please send us a letter ServiceZilla, inc. Attn: Privacy Dept., P.O. Box 33732 Indialantic, FL 32903 or send us an email at privacy@servicezilla.com.